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Outlook 2016 archive not working for imap manual#
Outlook 2016 archive not working for imap software#

another post complaining about the same bug: Re: Gmail archiving in iOS doesn't work as expected a Google employee also replied you "It sounds like an glitch with Apple Mail not communicating correctly with Gmail" (cf. Apple should - for a GMail account - remove the option to allow a user to select a custom GMail label as Archive Mailbox (this would at least fix the inconsistency) or, better, Apple should address this bug by calling out the Google API correctly and assign the previosly mentioned GMail custom label to any archived messages. Hence, as a user we would assume to be able to set our custom GMail label to any archived message however this does not happen, as I said when archiving a message the archived message (a) gets the inbox label removed, (b) it gets the "All Mail" GMail label and (c) it DOES NOT get the previosly mentioned GMail custom label.

"Mailbox behaviours" in your screenshot 1 wherein the GMail custom label is in your case "Manual Archive"). Now, the problem you described happens because iOS allows to select a custom GMail label as Archive Mailbox (cf. I also want to be able to set a custom IMAP folder as archive because I hate the fact to have duplicates in my MacOS Mail, Thunderbird and Outlook mailboxes (which is otherwise inevitable due to redundancy between the GMail "All Mail" label and the other GMail labels seen by the email cleints as IMAP folder).Ĭurrently - in iOS 9.3.4 - when archiving a message with the iOS Mail app, Apple programmers have decided to mimic the GMail behaviour being to remove the GMail inbox label from an archived message. As you pointed out, this bug only happens on iOS (Mac OS Mail, Thunderbird and Outlook they all correcly assign the Gmail custom label (as per the configured custom named folder in the email client) to any archived messages. I also run into this bug when configuring my emails clients (MacOS Mail, Thunderbird and Outlook) to archive GMail messages into a custom named folder.

Outlook 2016 archive not working for imap software#

This is clearly an iOS software inconsitency. I attached a screenshot 3 file from the All Mail section in the Gmail web interface.

Outlook 2016 archive not working for imap manual#

It then shows up on my phone in All Mail (the actual Manual Archive folder), my Mac and gets the Manual Archive label in Gmail.

If instead from my phone I do "Move" instead of "Archive" I can put into the Manual Archive folder (incorrectly named All Mail on iOS).

It does go in All Mail in the Gmail web interface. Both are in reality the Manual Archive label in Gmail.

But when I archive an email from my iPhone it does not go into the All Mail folder in iOS, or the Archive on my Mac.

In there I find all the archived email that I see in the Gmail archive on my Mac (that is Manual Archive, basically) and in the Manual Archive label in the Gmail web interface there is no sent mail in there, so this is not the actual All Mail folder from Gmail. Instead there's an All Mail folder with the archive icon (screenshot 2).

Now when I open the Mail app and go into my Gmail account, Manual Archive is not there.

In the Advanced mail settings I select this folder ("Manual Archive") as the Archive Mailbox (see screenshot 1). From my Mac I can archive messages and they go into that folder. The folder correctly shows up on my Mac on my Mail.app by selecting Manual Archive and doing Mailbox>Use as Archive, the software uses it as archive as expected. I created an IMAP label in Gmail I called it "Manual Archive") and I selected "Show on IMAP". I don't like using the default Gmail "All Mail" IMAP folder as my archive, as it shows my sent mail in there as well. I have a Gmail account that I use both on my Mac (10.6.7) and my iPhone (9.3).